Axiom Marketing Co – SMS/MMS Messaging PolicyEffective Date:
April 1, 2025

Company Name:
Axiom Marketing Co

Business Phone:
+1 (361) 304-6194

Business Email:
[email protected]

Website:
https://www.axiommarketingco.com

Introduction

This Messaging Policy governs how Axiom Marketing Co uses SMS and MMS text messaging services in compliance with United States A2P 10DLC regulations, CTIA guidelines, TCPA (Telephone Consumer Protection Act), and Twilio’s Acceptable Use and Messaging Policies. The purpose of this document is to ensure transparent communication with consumers, protect user data, and remain compliant with industry standards for business text messaging.

1. Consent and Opt-In Requirements

Axiom Marketing Co only sends SMS/MMS messages to users who have provided prior express written consent. We adhere strictly to opt-in requirements and never use third-party lists or pre-checked boxes.Methods of Consent Collection:

Online Web Forms:Users check an unchecked box confirming their consent before submitting contact forms.In-Person Collection:Written or digital consent forms signed at events or appointments.Text-to-Join Campaigns:Users voluntarily text a keyword (e.g., START) to our designated number.Verbal Consent:Documented phone conversations where consent is obtained.

All opt-in forms clearly disclose:

The nature of the messages (marketing, alerts, reminders, etc.)Message frequencyStandard messaging and data rates applyInstructions to opt-out and contact information for help

Example Disclosure Text on Web Forms:By providing your mobile number, you agree to receive automated promotional and informational text messages from Axiom Marketing Co. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe, HELP for help.

2. Message Content Transparency

All initial and ongoing messages from Axiom Marketing Co include clear identification of the sender and purpose of the message.Example Initial Message:Welcome to Axiom Marketing Co! You'll receive updates, special offers, and appointment reminders. Msg & data rates may apply. Reply STOP to cancel. HELP for help.We do not send messages:

Without prior consentContaining misleading or false claimsThat violate federal, state, or carrier regulations

3. Opt-Out Mechanism

Axiom Marketing Co provides an easy and effective opt-out method for recipients. Users can opt-out of receiving SMS/MMS at any time by texting one of the following commands:

STOP
UNSUBSCRIBE
CANCEL
QUIT

Upon receipt of an opt-out keyword, we immediately cease all further communication and confirm opt-out:Example Opt-Out Confirmation Message:You have successfully unsubscribed from Axiom Marketing Co text alerts. No further messages will be sent. Reply HELP for support.Users may rejoin at any time by texting the designated opt-in keyword.

4. Help and Customer Support

Users may request support or additional information at any time by texting
HELP.Example HELP Message Response:Axiom Marketing Co Help: For support, call +1 (361) 304-6194 or email
[email protected]. Msg & data rates may apply.

5. Message Frequency

Message frequency is disclosed at the point of opt-in and is typically 1–4 messages per week unless otherwise specified. Frequency may vary depending on user activity or marketing campaign types.

6. Content Guidelines

Axiom Marketing Co does not
send any content that includes:

Adult or pornographic content, Hate speech, harassment, or threats,Misleading financial claims (e.g., debt forgiveness or guaranteed loans), Alcohol, tobacco, firearms, or illegal substances, Cryptocurrency promotions or unregulated financial adviceContent related to gambling or sweepstakes without compliance approvalsShared short codes or numbers with other unrelated entities

We actively monitor all campaigns and message content to ensure compliance with:

CTIA Messaging Principles and Best Practices, Carrier rules (e.g., AT&T, Verizon, T-Mobile), Twilio’s A2P 10DLC guidelines

7. Privacy and Data Security

We are committed to protecting subscriber data. All information collected is handled according to our
Privacy Policyand used only for the purposes disclosed at the time of opt-in.We never:

Sell or lease user data, Share user contact information with third parties for marketing purposesUse contact information beyond the intended purpose of communication

All data is securely stored and encrypted using industry-standard protocols.

8. Use of Third-Party Platforms

We use trusted service providers including Twilio, HighLevel, and other vetted vendors to manage and transmit our SMS/MMS communications. These providers are fully compliant with data protection and A2P regulations.We maintain direct contractual relationships with these providers and review their policies regularly.

9. Monitoring and Enforcement

We regularly monitor all messaging activity including:

Delivery and engagement ratesSpam reports and carrier feedbackUnsubscribe metricsComplaint resolution timelines

Violations of this policy by employees, clients, or vendors may result in suspension of service or termination of agreement.

10. Contact Information

To report abuse, request help, or ask questions about this messaging policy, contact us via:Axiom Marketing Co

Phone: +1 (361) 304-6194

Email:
[email protected]

Website:
https://www.axiommarketingco.com

11. Changes to This Policy

This Messaging Policy may be updated at any time to reflect changes in industry practices, legal requirements, or internal procedures. All updates will be posted on our website with the effective date clearly noted. Continued use of our services after any changes constitutes acceptance of the new terms.

Last Updated:
April 1, 2025